Creative Balloon Company Information

24 Hour Online Shop, 7 days a week. - We accept Switch, Solo, Visa, Maestro

About Us The Creative Balloon Company are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at info@creativeballoons.co.uk.

Our Contact details:
Creative Balloon Company
101 Birch Crescent, Hornchurch, Essex, England, RM11 2NQ, United Kingdom
Phone: Tel: 01708 441010
Fax: Fax: 01708 475366
Email: info@creativeballoons.co.uk

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept all major credit cards Visa/Mastercard/Switch/Solo/Maestro/jcb for payment.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling All orders will be shipped by First Class Post where available.

UK shipping rates will be:

Orders up to £14.95 - £3.50
Orders up to £35 -- £6.50
Orders over £50 -- £9.50

Delivery Schedule We will normally send your order to you in 4 - 7 business days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges VAT is not charged on these items

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All non personalised products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on info@creativeballoons.co.uk, alternatively, you can call on Tel: 01708 441010 (International +44 Tel: 01708 441010) or fax us on Fax: 01708 475366 or write to us at 101 Birch Crescent, Hornchurch, Essex, England, RM11 2NQ, United Kingdom

Privacy Policy The Creative Balloon Company does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used, and to store your details if you select the 'Remember Me' Option.

Returns Policy All orders that are personalised are non returnable unless we have made an error in the personalisation.

Any faulty items will be replaced or refunded as required.

Remittance Terms No orders will be shipped before payment is received.

We accept all major credit and debit cards.

Alternatively we will accept payment by cheque, but will not ship the order until the payment has cleared.

Visit The Creative Balloons Decor Site - Professional Decorating Ideas And Services

If there is something in particular that you are interested in, but cannot find, please do not hesitate to contact us.